Intake and request processing
Problem:
Requests get lost between calls, messengers and spreadsheets
Solution actions:
- Public request website
- Internal requests
- Request completion status
- Processing history
Solutions LEVEL-EST
LEVEL-EST helps structure data, control operations, identify risks, monitor KPIs and support management decisions at every level of the business.
Data and digitalization
A single source of trusted data and digitalization of key processes.
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Unified company customer database
Problem:
Customer data is scattered across different sources
Solution actions:
- Customer profile
- Request history
- Customer status
- Activity
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Accounts receivable control
Problem:
It is not clear who owes money or how long payments are overdue
Solution actions:
- Debtor list
- Amount owed
- Overdue payments
- Control priority
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Data quality and reliability
Problem:
Duplicates and errors distort reports
Solution actions:
- Duplicate search
- Logic validation
- Incomplete records
- Risk alerts
KPI, analytics and risks
Real-time control of operations, costs, routes and risk areas.
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Order and fulfillment management
Problem:
Orders are fulfilled without transparency or unified control
Solution actions:
- Create order from request
- Statuses
- Customer communication
- Fulfillment control
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Route and trip management
Problem:
Trips are planned manually and information is fragmented
Solution actions:
- Trip creation
- Route sheet
- Vehicle and driver
- Costs and margin
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Fleet control
Problem:
Vehicle condition, documents and costs are difficult to track
Solution actions:
- Vehicle list
- Status
- Documents
- Trip risks
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Fuel and refueling cost control
Problem:
Fuel costs are often uncontrolled
Solution actions:
- Liters and cost
- Cost per 100 km
- Overconsumption
- Fuel reports
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Driver and payroll management
Problem:
Driver and payment data is scattered across systems
Solution actions:
- Driver profile
- Trip history
- Payroll
- Driver KPI
AI agents and intelligent orchestration
Real-time control of options, costs, routes and risk areas.
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Margin and profitability control
Problem:
Real margin by trip and customer is not visible
Solution actions:
- Revenue and costs
- Margin per trip
- Low-margin operations
- Recommendations
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KPI and management analytics
Problem:
Management does not see the full picture of the business
Solution actions:
- Dashboards
- Trends
- Deviations
- Risk areas
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AI agents inside the process
Problem:
Problems are noticed too late
Solution actions:
- Data checks
- Debt and risk signals
- Trip recommendations
- Request prioritization
For which businesses
Transport and logistics
Freight transportation, forwarding, delivery.
Retail and e-commerce
Sales, orders, inventory, returns.
Service companies
Service operations, repairs, field teams.
Other businesses
Businesses with repeatable operations, customers, costs and KPIs.